Help Desk

Flat Fee. Managed Service.

With Trenchant Help Desk agreements in place, you know what you’ll pay every month, and don’t have to worry about getting nickel-and-dimed when you pick up the phone to call us. We customize our agreements on a per client basis, so you get exactly what you want — great value.

• Unlimited support via phone and email for workstations, mobile devices and servers
• Access to our support articles with tips and tricks and how-to guides for fast self service.
• Quarterly reports on Help Desk usage, types of issues, and status of service requests.
• Remote resolution of the vast majority of issues.
• Access to all of our other services at reduced rates normally reserved for friends and law enforcement.